KNOWLEDGE - SKILL-HOW - MOBILIZED SKILLS : 1) Behaviors The different types of behavior and their characteristics…
KNOWLEDGE - SKILL-HOW - MOBILIZED SKILLS : 1) Self-esteem, self-confidence : what are we talking about ?…
Objectives: Acquire theoretical knowledge on internal and external communication strategy. Know how to implement tools to effectively…
Objectives: Recognize the behaviors, expressions and emotions of your interlocutors. Develop your listening skills and behavioral analysis.…
Objectives: Be able to analyze your reactions to a stressful situation, know how to channel your emotions…